We can ship to basically any country in the world, as long as sex dolls are legal there. We can sell, and have previously sold, to many other countries such as the USA, Canada, Norway, Switzerland.
However, there are countries that have other rules regarding sex dolls, and that go by the length of the doll, even if dolls are generally legal. In, for example, Norway and Great Britain, the minimum length of a doll is 140cm, and this is regardless of the doll's appearance. Therefore, you should choose an doll that is longer than 140cm if you want to avoid problems with customs handling.
Our sex dolls are delivered with DHL, PostNord, UPS or Schenker, depending on the postal address. Normal delivery time for dolls in stock is 2-4 days; for dolls made in factory 3-5 weeks. When the package arrives in your city, you will in most cases be contacted by the shipping company to book a time for delivery. Sometimes the package can be delivered to your property even if you are not at home. You also have the option of picking up the package yourself at the shipping company's terminal, contact them before delivery and it usually goes well. Most of the time we send the whole doll in one big package, but sometimes we send the head and body in separate packages.
The doll naturally comes in a discreet package, simple brown cardboard with no logos or company names to reveal the contents.
The tracking number you received will be used when the package arrives Europe and UPS (in some cases DHL) take over shipping. Between China and Europe, it is unfortunately not possible to track the package as it is transported in a container on a train with many other packages, so it does not receive scans like, for example, a normal domestic package.
For a few weeks it may look like the package is sitting still in Poland or Germany, but it's just the waybill waiting for the package to arrive so UPS can take over the shipping! This is the normal shipping method for factory made orders shipped from China.
Shipping from China to Europe takes about 3-5 weeks!
Normal shipping time from factory to you is 3-5 weeks. Unfortunately, delays can occur, especially now with unrest in the Middle East and Eastern Europe. Therefore, some deliveries can sometimes take another 1-2 weeks.
But don't worry! All orders arrive in the end, and should a doll presumably disappear along the way, a replacement doll is of course manufactured and sent out.
If we ship a doll to you from our warehouse in Borlänge it can arrive within 1-2 days; for other orders it becomes more difficult as it is not possible to predict what will happen during the course of the shipment. But usually it is good to contact the shipping company when the package is on its way to agree on a more specific delivery day that suits better!
Payment
It is fine to pay with VISA, Mastercard and American Express via Stripe's payment switch thatDocklandet.se uses for card payments.
It is also possible to pay with Klarna's payment solutions "Pay later" or "Split up".
We also offer PayPal as a payment solution for those who prefer it.Stripe, Klarna and PayPal have high requirements for security and confidentiality, this applies both to their own services and to their partners. You can always feel completely safe that your money and data are handled responsibly and securely.
You can also pay directly to us with a bank transfer, contact us for details.
When paying via Klarna the money is reserved, and only when the item is shipped is the payment deducted from your account.
It is fine to split your purchase with either Klarna or by credit card (VISA/Mastercard).
It is possible to split payment over up to 36 months with Klarna. Klarna usually starts to charge a month after the order is placed.
If you pay by credit card, it is usually interest-free for the first 3 months, contact your credit card provider or bank for more information.
100% secure purchase. When you shop at Docklandet , we offer free shipping and there are no additional costs from us after the purchase rules.
For deliveries within the EU, no customs duties are normally added. For customers outside the EU, local customs duties, taxes or other import costs may occur according to the rules of the recipient country.
Some products are sent from our warehouse in Sweden or Europe, while others are sent directly from our manufacturing partners.
Regardless of where your order is sent from, Docklandet is responsible for the entire delivery process and will help you if something unexpected should occur with your shipment.
Neither Dalarna Exclusive AB or Docklandet's name or logo is visible on the package. There is also nothing else that can reveal the contents of the package. When purchases are made, it says "Swedish trade" or "SVHANDEL" on the account statement. All transactions are encrypted and all data protected. We at Dalarna Exclusive AB will never disclose or resell your information.
Unfortunately, our system is not completely optimal for everyone.
If you have problems at checkout with payment, please write to us at info@docklandet.se and we will respond as soon as possible.
Klarna does not work for customers who live outside outside Sweden unfortunately. This is due to a block that Klarna has in the platform we use. We think this is very boring. A way to use Klarna from e.g. Norway or Finland is to make a card payment with a Klarnacard. But that assumes that you have such a card, of course.
Sometimes problems can occur with Klarna if you have a different address specified for delivery than the one you have registered with Klarna.
An alternative to Klarna is to use a credit card and agree with the credit card company about partial payment.
Questions about sex dolls
Yes! Our sex dolls are fantastically beautiful, both in face and body. Worth considering is that the pictures of the dolls are taken with good studio lighting and sometimes with some styling such as hairspray, lip gloss and clothes. We promise that the doll you bought and saw pictures of is the one you get delivered to your home. It is always possible to style the doll yourself so that it looks exactly like in our pictures. Many people have their own ideas about style and styling.
To get a better idea of our sex dolls take a look at our factory pictures and also our video clips. There you can see very well what the dolls look like! Without studio lights, styling or editing.
You can also visit us in Borlänge! We have over 60 dolls set up with us.
It's going well! Write to us and we will send over some more pictures. In most cases, we have pictures of dolls available from the factory, and we can also, if desired, take photos of the body + head directly from the packaging (we do not open the packaging, however).
Some models have "standing feet", the sex doll then has 3 metal paws under each foot to balance on. The doll can stand up for very long periods of time without risking damage from its own weight. Even those with normal feet can stand upright for a while with something to lean against.
The dolls are quickly warmed by one's own body heat. It is also possible to pre-heat the doll in different ways. The easiest is with the help of a heating rod and/or electronic heating blanket. Be careful not to use too much heat as the materials are sensitive to high temperatures.
There is also built-in electronic heating as an option for sex dolls.
We do not have exactly all the dolls from our partners' range in our store, but almost all. We have skipped some older models, but they can be ordered if desired!
As we are an established name in the doll world, we can arrange basically any doll , even of other brands than the ones we cooperate with.
Yes, all sex dolls that we sell in our store are legal in Sweden and throughout the EU! We can sell, and have previously sold, to many other countries such as the USA, Canada, Norway, Switzerland
However, there are countries that have different rules regarding sex dolls, and that go by the length of the doll. In Norway and Great Britain the minimum length is one doll 140cm, and this is regardless of the appearance of the doll.
There are also countries where sex dolls are completely illegal or cannot be shipped to at all, including all Muslim countries, countries in Southeast Asia.
One of the very best ways to store a doll is to have it hanging from a hook that is inserted into the head hole of the neck, this provides the most support and the least load as it hangs directly in the metal skeleton. It is also possible to have it lying down, preferably on a soft surface such as a bed, but it also works well with the box it is delivered in. If the doll has standing feet with bolts, it is also possible to have it standing in, for example, a wardrobe for periods of time. The main thing is to vary the storage methods slightly so that there is not too much strain for a long time on any part of the body!
No unfortunately, sex dolls are considered sex toys and hygiene products, and there are strict rules regarding how these should be handled. If you open and take the doll out of the box, it is considered used, and any right of withdrawal becomes invalid.
Questions about Docklandet
We are the Nordics' leading retailer of sex dolls and have unique partnerships with the world's leading manufacturers. This means we can offer the latest dolls on the market at very competitive prices. We also have offers unique to our store. For several of our brands, expensive doll upgrades are included at no extra cost.
At Docklandet you can always trust that you get what you pay for. We have our own warehouse and showroom and can offer express delivery on many of our most popular items sex dolls. You can also modify your sex doll at no extra cost, but then it needs to be manufactured in a factory. Docklandet then takes responsibility for the entire process from manufacturing to home delivery.
All sex dolls in our store are of the highest quality and carefully selected by us. We can vouch for the fact that you will get the best the market has to offer at a really good price. This applies to everything in our store, everything from our most expensive silicone dolls to our low-priced-sex dolls.
Affordable cheap sex dolls (no misleading images or overpriced) Exclusive premium sex dolls (from market leading manufacturer) Sweden's best prices and largest range (over 1000 dolls in the range) Opportunity to visit our showroom (compare different dolls before purchase) Own stock of dolls for express delivery (free shipping and 2-4 day delivery time)
Long story short, yes! All dolls in the range are a bit below normal market prices. We will stick to that! We also run occasional short campaigns on certain dolls, usually when we have a high stock balance on these products, or in some cases when we want to sell out of a product. We also run campaigns on Black Friday and other similar occasions and holidays.
We do not use discount codes in general. The few times we use a discount code, it is usually a compensation where the customer has chosen a discount on a future purchase instead of money back.
There are pages online that claim to have discount codes for Docklandet and other stores. This is fake! These codes do not work.
It's going well! We are open weekdays 10:00 - 18:00. Feel free to call or email before you show up, but if you don't have the opportunity, of course it's fine to knock anyway.
We are located in Borlänge on Jaktstigen 20 and have a lot of dolls at home in stock for pickup. If you want to look at an doll we don't have at home, we can in most cases order it to us with a delivery time of a few days.
We can be reached at 010 - 641 06 66 or info@docklandet.se
We have some dolls that were damaged during delivery or were defective that we sell at a lower price. It also happens that we receive returns that are in completely new condition that we sell out. If you need one or more dolls for, for example, an event or a photo shoot, you can buy them for a reasonable price.
Of course, it is fine to pick up the order from us instead of having it delivered! Note this in a message when you place the order, or call/email us beforehand and we will order the package to us instead.
Our address is Jaktstigen 20 784 50 Borlänge
After delivery - Problems, returns and warranty
It is very rare that mistakes doll is sent out. Carefully examine the doll before use. If something is not right, photograph it and contact us. If the package is damaged during delivery, you first contact the shipping agent who delivered the package. Errors are rare, but should this occur, you have the right to a return or compensation. Read more about our shipping policy and refund policy at checkout.
Some of our dolls have mouths and sometimes even vaginas sealed from the factory. This "membrane" that sits a bit inside can easily be punched with a finger or the like. There will be no marks after this.
Some dolls come with an extra screw for the neck. A so-called "click-connector". This is for being able to quickly put the head on and off the doll and is usually used for displaying dolls and different heads, it is not intended to be used during physical activity. The head does not hold very well with this screw. The screw used as standard for sex dolls is threaded all the way through and is always included with the dolls.
If your sex doll breaks or is unusable due to a hidden factory defect (which you can prove) you are entitled to compensation or to have a new copy sent to you.
During delivery, Docklandet is responsible for the shipment and if any problem should arise, we will take care of it. For example. If your package goes missing, we will send a new one. However, it is rare for problems to occur during delivery.
Of course you have the right to cancel your purchase and return the item, Read more about purchase conditions and returns here.
14 days right of cancellation applies from the day the item is received. This applies to items shipped from stock; for goods from the factory read the terms of purchase.
Accessories, Upgrades and Special Orders
You can modify or combine basically any doll/body/head you want in our range. You can of course also ask us if we can produce other faces or bodies. Specially modified dolls usually mean that we learn to order directly from the factory, the production time for these is between 1-4 weeks depending on whether the doll is made in TPE or silicone. The delivery time is between 3 and 5 weeks approximately.
Most of our dolls have options for modifications and upgrades at the bottom under the product info!
We can special order from the factory and can then upgrade the doll with the following;
-Extra soft breasts with gel filling or air. -Electronic heating (with usb) -Motion sensors with sound -Extra movable shoulders -Movable metal skeleton (extra "vig") -Removable or fixed penis -Removable vagina -Standing foot -Tongue
And more! Applies differently to different brands.
It can be arranged. We can create a model in 3D and then mold a face to it. Cost varies depending on the manufacturer, but rarely below SEK 20,000. What is needed for this are photos of the head from as many angles as possible, with hair up. If you want a head inspired by the appearance of a famous person that you can't photograph yourself, you can look for as many good photos as possible and send them over to us. We give you an example of how the head would look (digital in 3D), if you are satisfied, you can make a purchase and we will start production and deliver to you. You also tell us which manufacturer of doll you want and we will get back to you with a price proposal. The manufacturing takes place through one of our partners who are very skilled and experienced.
Other
Don't hesitate to write again! It happens that we sometimes miss an email, or that we wait for a reply from a supplier that takes time. You never have to feel nagging but better to talk too much than too little. You can also reach us in live chat on our Instagram.
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Here you will find a selection of our popular silicone dolls in the premium class. Compare realistic models from well-known manufacturers, selected for high detail, quality and true-to-life feel.